Privacy Policy

1. Introduction

Independent Headstones (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or using our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:

https://independenceheadstones.com/

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide when you:

Fill out contact forms

Request a quote

Schedule a consultation

Subscribe to SMS or email notifications

Communicate with us via phone, SMS, or email

The information we may collect includes:

Name

Email address

Phone number

Address

Cemetery location information

Memorial or headstone request details

Any additional information you provide through forms or messages

We may also collect non-personal information, including:

Browser type

Device information

IP address

Website usage data

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries and quote requests

Provide information about headstones, memorial services, and installations

Schedule consultations or appointments

Send service updates or reminders

Improve our website and customer experience

Communicate with you via SMS, phone, or email regarding your inquiry or services

4. SMS Communications & Consent

If you provide your phone number through our website forms or contact methods, you consent to receive SMS text messages from Independent Headstones regarding:

Quote responses

Appointment confirmations

Project updates

Customer support

Service notifications

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying:

STOP

to any message you receive from us.

For help, reply:

HELP

or contact us directly through our website.

5. SMS Privacy Commitment

We respect your privacy regarding mobile communications.

SMS consent and phone numbers collected for SMS communication will NOT be shared with third parties or affiliates for marketing purposes.

Your mobile information will only be used to communicate with you regarding your requests or services.

6. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no online system can guarantee complete security, and you provide your information at your own risk.

7. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only in the following situations:

With service providers that assist us in operating our business or website

When required by law or legal obligation

To protect our rights or prevent fraud

These service providers are obligated to keep your information confidential.

8. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and enhance website functionality.

You may choose to disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

We encourage users to review the privacy policies of external sites they visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes occur, we will update the Effective Date at the top of this page.

Continued use of our website indicates acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Independent Headstones
Website: https://independenceheadstones.com
Contact Page: https://independenceheadstones.com/contact